Internet Sales Director – Yorkdale Toyota – Toronto, ON Freelance

WE OFFER:

• Centralized location
• High performance culture
• Focused on customer experience
• Hands on management staff
• Transparent
• Promote from within
• Excellent opportunity for career growth

RESPONSIBILITIES:

• Create, maintain and measure the internet business development processes
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle all incoming internet email leads
• Be available to respond to email inquiries in a professional, well-spoken manner
• Assist customers in appropriate vehicle selection – be the product expert & sounding board
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Manage business development representatives for lead generation process
• Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
• Oversee CRM usage

REQUIREMENTS:

• Previous automotive dealership experience
• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to stay strong and calm in a stressful environment; must thrive under pressure