Building healthy communities through outstanding care, innovative partnerships, and amazing people.
Join our team and together we will make progress on our Strategic Goals:
Forge a new path to meet the changing needs of our growing communities
Champion a culture of exemplary care and deliver clinical excellence
Create an environment where the best experiences happen
Own our role to improve the system
Through new partnerships, a relentless focus on quality and sustainability, and a dedication to the best patient and provider experience, Southlake will improve the health of our communities and shape the future of healthcare.
Job Summary
The Secretary is responsible and accountable for registration, reception, patient scheduling, word processing and clerical functions within the Mental Health Department, reporting to the Manager/Team Leader. He/she is responsible for using the hospitals computer systems to support and maintain the various department functions.
Qualifications
Graduate from a College secretarial certificate program or equivalent
Previous experience working with Mental Health patients and families an asset.
Dicta typing at a minimum speed of 60 words per minute
Computer skills – demonstrated skill in Word, Windows , Excel
Ability to take minutes
Ability to work efficiently and respectfully with patients, families and community agencies
Experience with filing, scheduling appointments
Demonstrated ability to maintain strict confidentiality
Medical terminology
Computer experience – order entry – (STAR)
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
Closing Statement
At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
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