Store Manager – Waves Coffee House – Pitt Meadows, BC Full Time

Store Manager

Store Manager reports to Operations. Will cover the Pitt Meadows Waves locations. You will greet customers, take food and drink orders, prepare menu items, and answer questions about policies, menus, and services. Applicants with experience using coffee and kitchen-related equipment typically receive additional hiring consideration over other applicants. Personable and friendly attitudes also benefit prospective employees. The position often features the ability to earn gratuities and increases in pay based on performance and time spent with the company.

Job Duties and Responsibilities

Store Manager:

• Provide friendly, prompt customer service
• Continually learn about our products and provide good quality foods at all times
• Master the art of beverage preparation
• Foster a good working environment
• Welcome and encourage new staff members and act as a role model
• Assist in training, supervising and supporting staff
• Conduct creative staff meetings
• Maintain cleanliness in the coffee house at all times
• Conduct daily cash handling duties accurately and receive reports by the Shift Supervisor of any errors
• Follow company policies and procedures
• Create action plans and follow through in a timely manner
• Place and verify vendor orders and dealing with daily issues
• Resolve customer and staff concerns
• Sales and financial accountability

Skills

• Food management experience
• Exceptional leadership skills
• Exceptional level of communication skills
• Ability to meet budgeted sales and profit goals

BARISTA

• Receive and process customer payments.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees or teas.
• Take customer orders and convey them to other employees for preparation.
• Clean or sanitize work areas, utensils, or equipment.
• Describe menu items to customers or suggest products that might appeal to them.
• Clean service or seating areas.Serve prepared foods, such as muffins, biscotti, or bagels.
• Prepare or serve menu items, such as sandwiches or salads.
• Weigh, grind, or pack coffee beans for customers.
• Stock customer service stations with paper products or beverage preparation items.
• Provide customers with product details, such as coffee blend or preparation descriptions.
• Take out garbage.
• Order, receive, or stock supplies or retail products.Slice fruits, vegetables, desserts, or meats for use in food service.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Demonstrate the use of retail equipment, such as espresso machines.

Application deadline: 2021-06 -15

Job Type: Full-time

Additional pay:

• Tips

Benefits:

• Discounted or free food

Schedule:

• Holidays
• Monday to Friday
• Weekends

Work remotely:

• No

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place