Stylist In Training – The Beautiful Group – Thunder Bay, ON Temporary

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Model the way for other stylists and set the pace
• Provide exceptional customer service
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

To be considered for the promotion, the stylist-in-training must:

• Possess a valid appropriate license in his/her applicable state of employment
• Have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing/perming hair with or without an accommodation
• Has demonstrated an ability to uphold the highest clientele standards, develop relationships to ensure repeat visits, and acted as a team player within the salon.

Responsibilities

• Ability to follow direction from the salon manager and stay on track with communicated expectations
• Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed
• Clearly convey a complete understanding of pricing for available services
• Responsible for sales to walk-in retail customers
• Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary
• Estimate wait times for scheduled and unscheduled appointments
• Answer the telephone promptly and professionally
• Handle general complaints and refer customer service issues to the manager
• Follow weekly salon schedules as directed by Salon Manager
• Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
• Safeguard company assets by adhering to company policies and procedures
• Answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager
• Communicate effectively with management, customers and co-workers in a professional and courteous manner
• Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
• Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management
• Adhere to all corporate policies, procedures and work rules
• Handle all POS transactions including opening and closing the register

Qualifications:

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date
• Ability to work in a dynamic salon environment
• Good time management skills, good judgment, and the ability to multi-task
• Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management
• Computer knowledge including but not limited to point-of- sale systems and data entry
• Ability to work a flexible schedule including nights and weekends

Physical Requirements:

• Standing for sustained periods of time
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds
• Continuous repetitive movement with fingers, hands, wrists and arms
• Continuous grasping and reaching, often above shoulder level
• Ability to be exposed to various chemicals and fragrances used in performing services
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants