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System Support Administrator – West Vancouver, BC (Term) – First Nations Health Authority – Metro Vancouver Regional District, BC Full Time
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
JOIN OUR HISTORIC JOURNEY
At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.
Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?
Position Summary
As the Systems Support Administrator, you will provide program support to the FNHA Panorama Services team. In this role, you will be conducting qualitative and quantitative analysis of client files and assuring accurate coding and client documentation into relevant systems such as the Panorama communicable disease database system. You will also receive incoming correspondence and requests for information and releases under the appropriate Freedom of Information policy and route accordingly. This role also includes performing other administrative support functions such as records management, budget tracking, ordering and document processing.
This is a term position until March 31, 2022.
Responsibilities
Some responsbilities of this role include:
- Reviews nursing documentation and client information to determine and identify completeness and accuracy of information. Identifies inconsistencies and missing information and routes files to appropriate person to complete or clarify.
- Obtains, reviews and documents client diagnostic records from Provincial labs and hospitals in compliance with privacy and confidentiality standards. Prints out physician disposition for mailing out to appropriate individuals and agencies.
- Performs general record management duties such as assembling files, screening for accuracy, assigning file numbers, preparing files folders and filing and distributing documents and files.
- Provides program advice, support, and assistance to nurses and other community service providers by responding directly to straight forward, non-complex requests, and consulting with the program manager or senior team members to resolve more complex and non-standard inquiries.
- Enters incoming correspondence into the computer database and routes accordingly.
- Receives, sorts and distributes incoming and outgoing mail, faxes, and internal correspondence and courier documents.
Qualifications
To be successful in this role you will need:
Education
- Post-secondary graduation from a recognized program
- One (1) years recent related experience or an equivalent combination of education, training and experience
Closing Statement
Diversity
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).
What You Can Expect From Us
Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
Closing
Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA!
For more information about us, please visit: www.fnha.ca/about/work-with-us
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca or 1-844-699-3186.
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